Privacy Policy

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

• Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
• Company: When this policy mentions "Company," "we," "us," or "our," it refers to SHIFT LLC, which is responsible for your information under this Privacy Policy.
• Customer: Refers to the company, organization, or person that signs up to use the SHIFT LLC Service to manage relationships with your consumers or service users.
• Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit SHIFT LLC and use the services.
• IP address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. An IP address can often be used to identify the location from which a device is connecting to the Internet.
• Personnel: Refers to those individuals who are employed by SHIFT LLC or are under contract to perform a service on behalf of one of the parties.
• Personal Data: Any information that directly, indirectly, or in connection with other information - including a personal identification number — allows for the identification or identifiability of a natural person.
• Service: Refers to the service provided by SHIFT LLC as described in the relative terms (if available) and on this platform.
• Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• Website: SHIFT LLC's site, which can be accessed via this URL: theainotetaker.com
• You: A person or entity that is registered with SHIFT LLC to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, or utilize our browser extension tools:

• Name / Username
• Email Addresses
• Billing Addresses
• Debit/credit card numbers (processed securely via encrypted payment gateways)
• Service Data: Audio recordings captured via the browser extension interface, generated automated text transcripts, and AI-driven summaries necessary to provide the core functionality of the AI Note Taker service.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience to better respond to your individual needs.
• To improve our website and extension offerings based on the information and feedback we receive from you.
• To improve customer service and effectively respond to your support needs.
• To process financial transactions and update user minute balances.
• To send periodic emails, service updates, and account notifications.

When does SHIFT LLC use end user information from third parties?

SHIFT LLC will collect End User Data necessary to provide the SHIFT LLC services to our customers. End users may voluntarily provide us with information they have made available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When does SHIFT LLC use customer information from third parties?

We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a SHIFT LLC customer, we receive information from a third party that provides automated fraud detection services to SHIFT LLC.

Do we share the information we collect with third parties?

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting our servers, processing database management, e-mail management, credit card processing, automated speech-to-text transcription, and AI language model analysis. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners. If your IP address is shared, it may be used to estimate general location, connection speed, and type of the device used to visit the website.

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link included in the respective email. We only send emails to people who have authorized us to contact them. We do not send unsolicited commercial emails. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide SHIFT LLC services to us and fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal obligations, we'll either remove it from our systems or depersonalize it.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database. After a transaction, your private financial information is never kept on file. However, we cannot warrant the absolute security of any information you transmit to SHIFT LLC.

Can I update or correct my information?

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information. You can contact us in order to (1) update or correct your information, (2) change communication preferences, or (3) delete your profile data by cancelling your account. If you are an end user and wish to update or delete any data, you may do so by contacting the organization of which you are a customer.

Cookies & Remarketing Services

SHIFT LLC uses "Cookies" to identify the areas of our website that you have visited. We use Cookies to enhance the performance and functionality of our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We also use remarketing/retargeting services to serve ads across the internet to people who have already visited our website.

Facebook Pixel

Facebook pixel is an analytics tool that allows us to measure the effectiveness of advertising by understanding the actions people take on the website. It may collect information from your device in accordance with Facebook's own Privacy Policy.

Information about General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are from the European Economic Area (EEA). Our customers' data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.

Individual Data Subject's Rights: SHIFT LLC processes or stores all personal data in fully vetted, DPA compliant vendors. We store your conversation records, audio logs, and transcription data for up to 6 years unless your account is deleted. In which case, we dispose of all conversation and personal data within 60 days in accordance with our safety guidelines.

California Residents (CCPA)

The California Consumer Privacy Act (CCPA) grants California residents the Right to Know and Access personal data, the Right to Equal Service, and the Right to Delete data. We do not sell the Personal Information of our users. If you make a request to exercise these rights, we have one month to respond to you.

Contact Us

Don't hesitate to contact us if you have any questions via Email: nikmikser1@gmail.com